Privacy Policy

First Value Co., Ltd. Privacy Policy
Personal information refers to information about a living individual that can be used to identify that individual, such as name, and includes information that can be combined with other data to identify an individual.
First Value Co., Ltd. (hereinafter “First Value” or “the Company”) highly values its members’ personal information, complies with relevant laws such as the Personal Information Protection Act, and has established this Privacy Policy to protect users’ rights. This Privacy Policy informs users about how the personal information they provide is collected, used, and protected. The Privacy Policy may be updated periodically in accordance with changes in government regulations or internal policies. Any revisions to the Privacy Policy will be notified on the website’s privacy section. Users are encouraged to check the Privacy Policy regularly.

First Value’s Privacy Policy covers the following topics:

  • Consent for personal information collection
  • Items of personal information collected and purposes of use
  • Sharing and provision of collected personal information
  • Users’ rights to manage their personal information (access, correction, deletion, etc.)
  • Automatic collection devices (cookies) and the right to refuse
  • Outsourcing of personal information processing
  • Customer service related to personal information
  • Destruction of personal information
  • Notification obligations

1. Consent to Collect Personal Information

The Company collects the minimum personal information necessary to provide its services. Mandatory items are required for service provision, while optional items are collected only with user consent. Refusal to provide optional information does not limit access to the service.

2. Items of Personal Information Collected and Purpose of Use

First Value processes personal information for the purposes stated below and does not use it for other purposes. Personal information is processed within the retention period agreed upon at the time of collection or as required by law.
The personal information collected from customers, its purpose, items, and retention period are as follows:
  • Purpose: Business partnership and consultation
  • Mandatory items: Company name, contact person, phone number, email address
  • Optional items: Website URL, country
  • Collection method: Partnership proposal form on the website
  • Retention period: Deleted immediately after reviewing the proposal

3. Sharing and Provision of Collected Personal Information

First Value does not provide users’ personal information to third parties unless consent is given or required by law. Exceptions include:
  • When users have consented to disclosure in advance
  • When necessary for billing related to service provision
  • When violation of the service terms or operational policies requires disclosure
  • When disclosure is necessary to prevent or respond to harm caused through our services
  • When legally required or reasonably deemed necessary (e.g., lawful government or investigative requests)
  • When outsourcing customer service to handle complaints, the minimum required personal information may be provided to the service provider

4. Users’ Rights and How to Exercise Them

Users or their legal representatives may request access or correction of personal information at any time.
  • Personal information held by the Company
  • Information on usage or sharing with third parties
  • Records of consent provided for collection, use, or sharing
Requests may be submitted in writing, by phone, or via email to the Personal Information Officer.
Users may request suspension of processing of their personal information at any time.

5. Automatic Collection Devices and Right to Refuse

The Company does not operate devices such as cookies to automatically collect personal information.

6. Outsourcing of Personal Information Processing

The Company does not outsource personal information without consent. If outsourcing becomes necessary, users will be notified of the recipient and purpose, and consent will be obtained when required.

7. Customer Service Related to Personal Information

The Company designates a Personal Information Officer to protect personal information and handle related complaints.
  • Name: Bongho Song
  • Position/Department: CEO, First Value
  • Phone: 02-6953-3434
  • Email: privacy@firstvaluecorp.com
Users may report complaints regarding personal information to the designated officer or responsible department. In addition, the following organizations can be contacted for privacy issues:

8. Destruction of Personal Information

Personal information is destroyed promptly when the purpose of collection is achieved. Methods are chosen based on the form of the data. Electronic files are securely deleted to prevent recovery, and physical documents are shredded or incinerated.
  • Withdrawal of consent triggers immediate deletion
  • Requests to suspend processing trigger immediate deletion
  • Information to be destroyed is rendered irrecoverable

9. Measures to Ensure Security of Personal Information

The Company establishes procedures to regularly or continuously manage personal information security within its management system and maintains records of these activities.
  • Administrative measures: Establish and implement internal management plans, operate dedicated teams, conduct regular staff training
  • Technical measures: Access control for systems handling personal information, installation of control systems, encryption, security software updates
  • Physical measures: Control access to data centers and document storage

10. Notification Obligation

Any changes to this Privacy Policy due to government regulations or updates in security technology will be notified via the website. Effective Date of Privacy Policy: March 10, 2024